Promotion Tutorial for New Users

Promotion Tutorial for Existing Users

優惠條款及細則:

「TNG新用戶優惠」

  1. 新用戶於2016年8月1日早上10時至2016年8月10日晚上11時59分期間成功完成登記,合資格新用戶即可免費獲贈“美食博覽公眾館、家電‧家品‧博覽及美與健生活博覽 2016”電子門票一張。
  2. 合資格新用戶指:
    1. 2.1. 以從未於TNG登記的手機號碼登記及相關手機號碼從未獲贈過「TNG新用戶優惠」或「TNG現有用戶優惠」任何優惠;及
    2. 2.2. 用以登記的流動裝置從未曾以任何賬號獲贈過「TNG新用戶優惠」或「TNG現有用戶優惠」任何優惠
  3. 新用戶必須於上述推廣期內完成領取電子門票,包括選定及確認入場時段/日期,否則當作棄權處理。電子門票只適用於已選定的時段/日期及只限單次進場,時段/日期一經確認不可更改。 此電子門票不設退款。

「TNG現有用戶優惠」

  1. 合資格現有用戶凡於2016年8月1日早上10時正起至2016年8月10日晚上11時59分之間以TNG電子錢包購買任何“美食博覽公眾館、家電‧家品‧博覽及美與健生活博覽2016”的電子入場門票,合資格現有用戶即可獲回贈港幣$25,金額將以電子錢包儲值額回贈並即時存入相關的TNG電子錢包內。每個合資格現有用戶最高可獲回贈港幣$25。
  2. 合資格現有用戶指:
    1. 2.1 於2016年8月1日早上10:00前已登記的用戶,而該用戶(賬號)從未獲贈過「TNG新用戶優惠」或「TNG現有用戶優惠」任何優惠,及
    2. 2.2 用以購買電子門票的流動裝置從未曾以任何用戶(賬號)獲贈過「TNG現有用戶優惠」或「TNG新用戶優惠」任何優惠。
  3. 電子門票只適用於已選定的時段/日期及只限單次進場,時段/日期一經確認不可更改。 此電子門票不設退款。

以下條款 適用於「TNG新用戶優惠」及「TNG現有用戶優惠」

  1. 新用戶及現有用戶優惠名額合共為50,000,以先到先得形式派發,送完即止。
  2. 關於電子門票的使用條款及對美食博覽有任何查詢,請致電: (+852) 1830 670 或參閱 http://www.hktdc.com/
  3. 其他條款及細則同時適用,詳情請參閱 https://www.tng.asia/
  4. 如有任何爭議,TNG保留最終決定權。

优惠条款及细则:

「TNG新用户优惠」

  1. 新用户于2016年8月1日早上10时至2016年8月10日晚上11时59分期间成功完成登记,合资格新用户即可免费获赠“美食博览公众馆、家电‧家品‧博览及美与健生活博览 2016”电​​子门票一张。
  2. 合资格新用户指:
    1. 2.1. 以从未于TNG登记的手机号码登记及相关手机号码从未获赠过「TNG新用户优惠」或「TNG现有用户优惠」任何优惠;及
    2. 2.2. 用以登记的流动装置从未曾以任何账号获赠过「TNG新用户优惠」或「TNG现有用户优惠」任何优惠。
  3. 新用户必须于上述推广期内完成领取电子门票,包括选定及确认入场时段/日期,否则当作弃权处理。电子门票只适用于已选定的时段/日期及只限单次进场,时段/日期一经确认不可更改。此电子门票不设退款。

「TNG现有用户优惠」

  1. 合资格现有用户凡于2016年8月1日早上10时正起至2016年8月10日晚上11时59分之间以TNG电子钱包购买任何“美食博览公众馆、家电‧家品‧博览及美与健生活博览2016”的电子入场门票,合资格现有用户即可获回赠港币$25,金额将以电子钱包储值额回赠并即时存入相关的TNG电子钱包内。每个合资格现有用户最高可获回赠港币$25。
  2. 合资格现有用户指:
    1. 2.1 于2016年8月1日早上10:00前已登记的用户,而该用户(账号)从未获赠过「TNG新用户优惠」或「TNG现有用户优惠」任何优惠,及
    2. 2.2 用以购买电子门票的流动装置从未曾以任何用户(账号)获赠过「TNG现有用户优惠」或「TNG新用户优惠」任何优惠。
  3. 电子门票只适用于已选定的时段/日期及只限单次进场,时段/日期一经确认不可更改。此电子门票不设退款。

以下条款 适用于「TNG新用户优惠」及「TNG现有用户优惠」

  1. 新用户及现有用户优惠名额合共为50,000,以先到先得形式派发,送完即止。
  2. 关于电子门票的使用条款及对美食博览有任何查询,请致电: (+852) 1830 670 或参阅 http://www.hktdc.com/
  3. 其他条款及细则同时适用,详情请参阅 https://www.tng.asia/
  4. 其他条款及细则同时适用,详情请参阅。

Terms and Conditions:

"TNG New User Reward"

  1. Each new successful TNG registration (qualifying new user) between 1st Aug., 2016 10:00 (a.m.) and 10th Aug., 2016 23:59 will be rewarded with ONE admission e-ticket "Food Expo Public Hall, Home Delights Expo & Beauty and Wellness Expo 2016 Single Ticket".
  2. Qualifying new user defined as:
    1. 2.1. Only registration with mobile number that has never been registered with TNG and the mobile number has never been rewarded with any of the reward above or the "TNG Existing User Reward", and
    2. 2.2. the device ID used for registration never been rewarded with any of the "TNG New User Reward" or the "TNG Existing User Reward".
  3. User must complete the collection of e-ticket within the above promotion period, including selection of a specific event date, otherwise the free e-ticket reward will be forfeited. Once the entry date is confirmed, the selected date cannot be changed and the e-ticket is only valid for single entry on the selected date. The e-ticket is non-refundable.

"TNG Existing User Reward"

  1. "TNG Existing User Reward": Qualifying existing user will receive $25 HKD rebate on the purchase of admission e-ticket(s) during the promotional period from 1st Aug., 2016 10:00 (a.m.) to 10th Aug., 2016 11:59 (p.m.) for "Food Expo Public Hall, Home Delights Expo and Beauty & Wellness Expo". The rebate will be rewarded to qualifying users in the form of TNG stored value to the related TNG account. The maximum rebate per qualifying existing user is HKD$25 only.
  2. Qualifying existing user defined as:
    1. 2.1 The mobile number has registered with TNG before 10:00am 1st., Aug., 2016 and the TNG account has never been rewarded with any of "TNG Existing User Reward" or the "TNG New User Reward" offer, and
    2. 2.2 the device ID used for purchasing has never been rewarded with any of the "TNG Existing User Reward" or the "TNG New User Reward".
  3. Once the entry date is confirmed, the selected date cannot be changed and the e-ticket is only valid for single entry on the selected date. The e-ticket is non-refundable.

The following terms and conditions apply to both "TNG New User Reward" and "TNG Existing User Reward"

  1. The offer is available on first come first served basis with a maximum of 50,000 users, including both new and existing users.
  2. For details regarding the use of e-ticket and enquiries, please contact (+852) 1830 670 or visit http://www.hktdc.com/
  3. Other terms and conditions applied, for detail please visit our website https://www.tng.asia/
  4. In case of any dispute, TNG reserves the absolute right of final decision.

Announces Strategic Exit from Stored Value Facilities ("SVF") business

We would like to announce to our users that we have decided to exit the SVF business due to our consideration for strategic corporate restructuring and realignment. The decision to exit the SVF business was made after a thorough review and deliberation of the company’s portfolio and business strategies. We are working on a non-SVF business for a total transformation of our business to carry our motto of “Make Your Life Easier”. Do take note of our future announcement. 

Customer Protection

TNG Wallet remains committed to supporting its users, merchants, and service partners  during this transition. We have made sufficient provision for financial and administrative resources to meet the float redemption and relevant administrative processes to ensure that all obligations to users, merchants and service partners are met and that users are provided with the necessary guidance and support. 

The existing independent 3rd Party, Custodian agency, (“Tricor Trust (Hong Kong) Limited”) will continue to act as Custodian throughout the redemption process. TNG will commence the exit process today (25 October, at 4:30pm) and all of the services will be terminated by 9 December 2024. From 4:30pm on 25 October 2024 to 6:00pm on 9 December 2024, all TNG users will be able to withdraw your money in TNG Wallet in various ways (see below service list for more info). 

You are encouraged to withdraw the remaining balance via local merchant payment, FPS/ Bank Transfer, P2P Transfer, and MasterCard Purchase on or before 9 December 2024 6:00pm. All relevant service charges will be waived during the period of 25 October 2024 and 9 December 2024. After the termination of TNG services on 9 December 2024, TNG Wallet App will be retired and the management fees will be applied. 

For details, please click this window to find out.