Value Added Service Terms & Conditions

Terms and Conditions for Spending Protection Services of TNG Mastercard

By accepting, signing on, subscribing or using the spending protection services of TNG Master Prepaid Card issued by TNG (Asia) Limited (“TNG”) (“TNG Mastercard”), you agree to be bound by the terms and conditions below as amended from time to time (“Terms and Conditions”). “You”, “your” and “cardholder” refer to the person who has applied and used the TNG Mastercard. “We”, “us” and “our” refer to TNG.

Please read the Terms and Conditions below carefully before activating, subscribing or using the spending protection services of TNG Mastercard. By activating, subscribing or using the same, you are deemed to have read, understood and agree to be bound by the Terms and Conditions.

The Terms and Conditions herein shall be read in conjunction with the terms and conditions of TNG Mastercard at all time.

1. Definitions

Unless otherwise stated, the Terms and Conditions herein are supplementary to the terms and conditions of TNG Mastercard, and the definitions of those terms and conditions shall also be applied in this document:

“Services” means the spending protection services to be provided as a paid and value-added services for TNG Mastercard.

“Subscription” means the subscription of the Services.

“Subscription Fee” means the subscription fee payable for the Services on a monthly pre-paid basis.

2. Services

The spending protection feature of TNG Mastercard shall be a paid and value-added services for you to subscribe so as to set limits on your spending with TNG Mastercard.

You must be an eligible TNG Mastercard cardholder so as to subscribe to the Services.

The Services shall include the following features, subject to the availability of these features depending on the type of your TNG Mastercard:

  1. You may temporarily disable your TNG Mastercard from any spending *;
  2. You may set limits to control the maximum amount of spending per transaction, per day, per week and/or per month;
  3. You may set a list of accepted countries for spending, and thus any attempt for spending outside the scope set for the accepted countries shall be rejected accordingly;
  4. You may set a list of prohibited merchant category code (MCC) to prohibit certain spending;
  5. You may disable the your TNG Mastercard from online and in-app purchase; and
  6. You may disable the near-field contactless (“NFC”) feature embedded in your TNG Mastercard, if any, for spending.

* Pre-authorized transaction may still be executed when you disable your Mastercard.

3. Subscription and Payment Term

To obtain access to the Services, you must subscribe to a designated Subscription plan for the Services. You shall enroll to the Services which suits your personal needs. Subscription, unless specified, will be automatically extended or renewed 30 days upon every pre-payment of the Subscription Fee. Subscription Fee shall be paid in advance for the next period, and shall be deducted from your TNG Wallet Account 3 days before the last date of the term. A payment reminder shall be delivered to you before the next deduction of the Subscription Fee. You shall ensure sufficient fund available at your TNG Wallet Account for payment. Your Subscription shall automatically be ceased if your TNG Mastercard becomes invalid upon cancellation or termination.

4. Cancellation and Termination

Your Subscription to the Service shall not be bound by any fixed service term or commitment. You may cancel the Subscription or unsubscribe the Service at any time and stop paying for Subscription Fee for the upcoming month.

No refund of the Subscription Fee shall be made to the unused portion of Subscription Fee if you cancel the Subscription, or if you terminate or cancel your TNG Mastercard before the expiry of the Subscription.

Cancellation of the Subscription shall not affect the Services offered to your TNG Mastercard of the current month.

5. Expiry Date

If no payment of the Subscription Fee shall be made upon the expiry date of the Subscription, your TNG Mastercard will lose access to the Services immediately after the expiry date.

6. Trial Period

If you are a first-time cardholder of TNG Mastercard, you shall receive a 3-month free trial for the Services, one for each physical card or virtual card. If you cancel the Subscription or unsubscribe the Services during the free trial period, you shall lose access to the Services immediately.

Your Subscription shall be renewed or extended automatically after the free trial period at a Subscription Fee deductable from your TNG Wallet Account.

7. Liability

TNG shall not be liable for any loss occurred to you or your TNG Mastercard if the country / MCC information provided by merchants shall be inaccurate, incorrect, invalid nor misrepresented.

TNG shall not be liable for any loss incidental to any failure to process a transaction owing to the Subscription of the Services in relation to country or MCC prohibition chosen by you.

8. Modification

TNG reserves the sole and absolute right to modify the Subscription plan or Subscription with a prior notice of 7 days in writing.

TNG may suspend or cease to provide the Services at its own discretion, and may refer or introduce another service for substituting the Services for your TNG Mastercard.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. You and we irrevocably submit to the exclusive jurisdiction of the courts of Hong Kong.

Should there be any discrepancy between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.

Adopted on 1 September 2019 in Hong Kong.