Membership Types

More benefits, more convenience

Normal
Member Play Video
VIP
Member Play Video
SVIP
Member Play Video

Annual Transaction Limit

$25,000 $100,000 No Limit

Max Store Value

$3,000 $50,000 $100,000

Cash Withdrawal

N/A
  • Annual Limit $8,000
  • 365 Days year-round
  • 1200+ Dedicated Service Points1
  • Daily Limit: $50,000
  • 365 Days year-round
  • 1200+ Dedicated Service Points1

Bank Transfer

N/A More than 20 licensed banks 1 2 3

Top-up Channel

  • 7-Eleven, Circle K & Coin Cart (instant top-up)
  • JETCO ATM 5
  • E-Banking: Bank of China (Hong Kong) Limited 6, Chiyu Banking Corporation 6, Nanyang Commercial Bank 7
  • 7-Eleven, Circle K & Coin Cart (instant top-up)
  • Credit Card (instant top-up) 4
  • JETCO ATM 5
  • E-Banking: Bank of China (Hong Kong) Limited 6, Chiyu Banking Corporation 6, Nanyang Commercial Bank 7
  • 7-Eleven, Circle K & Coin Cart (instant top-up, with a monthly limit of $150,000)
  • Credit Card (instant top-up) 4
  • JETCO ATM 5
  • E-Banking: Bank of China (Hong Kong) Limited 6, Chiyu Banking Corporation 6, Nanyang Commercial Bank 7

Global Remittance

N/A
  • Daily Limit: $7,999 8
  • Remit to 853 banks and 184,245 cash pick-up locations in 13 countries
  • Daily Limit: $100,000
  • Monthly Limit: $150,000 8
  • Remit to 853 banks and 184,245 cash pick-up locations in 13 countries

Foreign Exchange

N/A
  • Annual Limit $8,000 9
  • 365 Days year-round
  • 23 Dedicated Service Points
  • Daily Limit: $50,000
  • 365 Days year-round
  • 23 Dedicated Service Points

Registration

By mobile phone

Required Documents:

  • Hong Kong Mobile Number
By mobile phone

Required Documents (mobile upload):

  • ID document with photo

For additional features and required documents:

  • Bank Transfer
    • Bank account statement with user's name (mobile upload)
  • Credit Card Top-Up 11
    • Credit Card and the relevant statement with user's name (mobile upload)

By mobile phone

Required Documents (mobile upload):

  • Main ID document with photo
  • Other ID document with photo

In-person

Required Documents: 10

  • ID document with photo
  • A valid proof of address

Customer can make appointment for SVIP application via mobile interface.

For additional features and required documents:

  • Bank Transfer
    • Bank account statement with user's name (mobile upload)
  • Credit Card Top-Up 11
    • Credit Card and the relevant statement with user's name (mobile upload)

  1. An administration fee equivalent to 1% of transaction amount is charged for each Bank Transfer or Cash Withdrawal at First Exchange or Unison Foreign Exchange.
  2. List of licensed banks: http://www.hkma.gov.hk/eng/key-functions/banking-stability/banking-policy-and-supervision/three-tier-banking-system.shtml
  3. Funds will be credited to your bank account in around 2 working days.
  4. An administration fee equivalent to 2.5% of top-up amount is charged for each top-up.
  5. Funds will be credited to your TNG Wallet in the next working day (T+1, excluding Monday) if you top up before 5:30 p.m., otherwise funds will be received in 2 working days (T+2, excluding Monday).
  6. Funds will be credited to your TNG Wallet in the next working day (T+1, excluding Monday) if you top up before 9 p.m., otherwise funds will be received in 2 working days (T+2, excluding Monday).
  7. Funds will be credited to your TNG Wallet in two working days (T+2, excluding Monday) if you top up before 2:30 p.m., otherwise funds will be received in 3 working days (T+3, excluding Monday).
  8. Shares the limit with Global Bill Payment, Global Remittance, and Global SIM Top-Up.
  9. Shares the annual limit with Cash Withdrawal.
  10. All required documents must be true copy.
  11. Only MasterCard and VISA Card issued by Financial Institutes incorporated in Hong Kong.